Technical Support Representative

The primary responsibility of the Technical Support Representative is to provide technical assistance and training to AbleBridge’s customers and partners.

Customer satisfaction is how we measure our success and AbleBridge consultants are known in the industry as being highly responsive with excellent interpersonal and problem solving skills.

This is a true hands-on opportunity for someone looking for an opportunity to gain real-world business and technical consulting experience by helping other organizations realize the benefits of
Microsoft Dynamics CRM.

This position has tremendous growth potential as this candidate will learn from top notch
Software architects and follow best practices AbleBridge has created around Microsoft Dynamics CRM, custom software development and CRM project deployment.

Non-Technical Experience:

  • Takes ownership/accountability of assigned tasks (sees them through to the
    end, does not cut corners.)
  • Works independently and accomplishes goals set before him in a timely
    manner.
  • Follows instructions and sticks to the task as it is assigned
  • Experience working with Business Applications
  • Experience working directly with Customers / Business Users.
  • Experience troubleshooting issues and seeing them through to resolution.

Technical Skills:

  • JavaScript / DHTML, C#, ASP.NET

Technical Skills (Nice to have):

  • Microsoft CRM, SQL & SQL Server Administration, SharePoint, XML

Experience and Qualifications:

  • Minimum of 1 year software application support experience.