AbleBridge Customer Portal for Microsoft Dynamics CRMSelf Sufficient, Collaborative Customer ServiceAbleBridge Customer Portal is a Microsoft Dynamics CRM add on that extends an organization’s ability to support their customers or partners through a self-service web portal. AbleBridge Customer Portal is integrated with Microsoft Dynamics CRM and provides an intuitive, external facing web portal allowing you to collaborate and share information with your customers or partners.
Through an administrative interface and leveraging the Microsoft Dynamics CRM security model you can authorize access to any entity in Microsoft Dynamics CRM; maintaining consistency and control over the information you share with your customers or partners. - Create new Customer Support Cases
- View and update existing Customer Support Cases
- Update Contact and / or Account information
- Manage Access and Password authentication
- Assign security roles and define user level access
- Project collaboration with customers or partners
- Associate and share document attachment
- Access to Knowledgebase with powerful search capabilities
|