Microsoft Dynamics CRM vs. Salesforce.com

Why Microsoft is the better choice

Reason # 1 – Flexibility

It Offers Choice – Deploy on-premise (buy license, deploy on your servers) OR on-demand (monthly subscription, Microsoft or Partner hosts and manages IT infrastructure). This flexibility allows you to choose the best deployment model for your needs today. It also allows you to easily change deployment models keeping your entire customizations and data intact if your needs change tomorrow.

Reason # 2 – Productivity

It Works the Way You Do – Microsoft Dynamics CRM is a natural extension of Microsoft Office and Outlook and that familiar look and feel helps reduce ramp-up and training time. It is also extremely flexible, adapting to your culture and processes rather than forcing you to mold your business to new software.

Reason # 3 – Affordability

It’s Simple Economics – the ongoing costs associated with Microsoft Dynamics CRM Online are much lower than Salesforce.com, providing you more value for less money. At $44 per user per month, Microsoft Dynamics CRM Online enables your organization to quickly increase your productivity without significant capital investment, while not limiting your future options. Plus, the $44 includes free mobile access, enhanced data import, and customizable views.

  Salesforce.com
Unlimited Edition:
$125 / user / month		 Microsoft Dynamics
CRM Online:
$44 / user / month
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Full Mobile Client Extra $50 per user/mn check
Initial Data Storage 2 GB 5 GB
Additional Data Storage Equates to $25 per GB $9.99 per GB
System Customization 100 Custom Entities 200 Custom Entities
SLA No Standard SLA 99.9% Uptime SLA

* Estimated subscription costs based on publicly available pricing from Salesforce.com
**On-premise deployment option (buy license, deploy on your servers) allow you to capitalize a higher upfront costs but realize a lower total cost of ownership compared to any subscription based model.